Our core business is customer service and complete customer satisfaction is the goal of every job we do. 

GLPH is a Dave Lennox Premier Dealer, one of only three in northern Michigan and the only one north of Traverse City. This is a distinction earned by our superior customer satisfaction rating and a Lennox designation for its very best dealers. GLPH’s dedication to outstanding service and doing work right the first time have earned the company comments like these from our customers…

“Ours is a vacation home in an area notorious for poor services. GLPH was outstanding… a very pleasant surprise. The salesmen were thorough and thoughtful and the installers were courteous, clean and careful. They were on time and on budget; a real quality experience from start to finish.”  
                                                                             –Physician/resorter

“Good response to calls, estimating and scheduling. Good customer relations.”
                                                                             –Builder

“They were prompt to appointment. Business-like  and good work ethic.
Completed in a timely manner. Took off shoes in our home…friendly and courteous.” 
                                                                             –Homeowner

“Competitive pricing, prompt completion and cooperative.”
                                                                             –Business owner/manager

“The workers did not cause a lot of commotion or upheaval in our routine and were very friendly and did a great job of installing and explaining our new furnace and air conditioner. Thanks.”  
                                                                             –Homeowner

“Great company, from start to finish!”
                                                                             –Real estate developer

“It’s a pleasure to work with Great Lakes. They are very customer service-oriented.
You always get the right answer first.”
                                                                             –Builder